Don’t mess with me; I negotiate short sales. This attitude transfers to everything I do. You see, I’m on the warpath right now. Well, not actually a warpath—but don’t mess with me. One of the Junior Zavala clan is completing college applications. I had a question as to whether one of the courses would be accepted to meet an admissions requirement. The university website says yes; the high school guidance counselor says no. But, I’m a short sale negotiator. I push and push until I am one hundred percent certain that the answer that I receive is accurate. (I bet the high school guidance counselor didn’t realize that when I questioned her as to where I could confirm with 100% certainly the information that she provided.)
That’s the problem with short sales—you need to push and push and push. And, some folks just don’t have that kind of personality. There’s a generalization (or stereotype) that all Californians are laid back. Prop 19 (legalization of marijuana) is on the ballot tomorrow; if it passes we will probably get even more relaxed (read: sarcasm). But that’s not the case for the agent who successfully negotiates short sales for a living. Whether you are in California or Connecticut of anywhere in between, you need to be tenacious if you plan to successfully close more than one short sale.
If you call a bank and ask a question about the status of your short sale, you need to feel confident that the answer you receive is correct. Otherwise, call again. Sometimes I call three times. My philosophy is that if I receive the same answer twice of the three times, then it’s probably fairly accurate.
I have an approved short sale. It has been approved since August, and is scheduled to close in the next few days. There was a Trustee’s Sale (auction) scheduled for late August. I called the bank two or three times to confirm postponement and also called the attorney to confirm the postponement. Yet, when I phoned the bank today to check on another matter related to the same short sale, the customer service representative in loss mitigation said that the property had been foreclosed upon in August. What? Huh? (Take a breath. Take another. Hang up and dial again.) I called back again, and guess what? The property had not been sold in foreclosure as I was told in the previous call.
Frankly, it’s no wonder that many, many agents complain about short sales. If you do not have the patience of a saint (or the relaxed nature of a stereotypical Californian) and tenacity is not one of your super powers, you may want to give up. I’m not giving up in my quest to obtain the answer to my university admission question, and I hope that I don’t embarrass my kid in the process. However, I know that any short sale sellers that come my way are probably pleased that I am generally on the quest to obtain the correct answer—the quest that may be more commonly known as the warpath).
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